Privacy Policy

Precious One charity Privacy Policy – December 2023

At Precious One charity, respecting your data privacy rights is a top priority. This policy explains why and how we collect personal data about you, how we may process such data, and what rights you have regarding your personal data.

We collect and process your data based on the type of data subject that you are. This policy is laid out such that the general provisions are at the top of this notice. We collect personal data specific to different data subjects .

Please read the entire policy and the lawful bases we rely on for processing your information.

Our contact details

Name: Precious One
Address: 1 Electric Avenue, Innova Park, Enfield, EN3 7XU
Phone Number: 07455 346350


Last reviewed – 8th December 2023

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, addresses, email address, telephone numbers and online identifiers such as IP addresses and cookies.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Employment
  • Volunteering
  • Service provision
  • Donor management
  • Contract
  • General enquiries
  • Social networking

We use the information that you have given us in order to process your employment application, service user request, volunteer application and respond to your enquiries.

We may share this information with  third parties and referral organisations we work with in order to provide our services to you.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [contact details]

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored in physical and cloud storage & document management tools.

We keep your contact details for six years. We will then dispose your information by deleting or destroying your personal information from our cloud or physical storage system. 

Data type Retention Trigger Retention period Action
Employee data End of employment 6 years Delete
Volunteer onboarding data End of volunteering or Trusteeship  6 years Delete
Service user data End of engagement 6 years Delete
Donor data through crowdfunding End of fundraising 6 years Delete
Financial data End of financial year 6 years Delete
General enquiries data Final response 6 months Delete
Social Media & Website Content None Indefinitely or until requested to remove None
Data subject requests Last action/case closed 1 year Delete
Data breach Last action 2 years if no action taken Delete
Safety incident Last action 6 years Review data

Cookies

Like any other website, Precious One uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read our full cookie policy here.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your data protection rights

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113ICO website: https://www.ico.org.uk